Ance Tour
+90 532 557 26 23

Privacy Policy

This Privacy Policy has been prepared to explain for what purposes personal data of users are collected, used, and protected within the scope of the services provided through the website www.ancetour.com, operated by ANCE TOUR TURIZM VE TIC. LTD. STI (“Ance Tour & MICE”).

1. Collected Information

Within the scope of the services provided through our website, the following personal data may be collected:

  • Name and surname
  • Phone number
  • Email address
  • IP address and log records
  • Information related to payment transactions (card details are not stored by us)
  • Information related to reservation and service requests

2. Method of Collecting Personal Data

Your personal data may be collected through contact forms on our website, reservation and quotation requests, online payment pages, cookies, email, phone, and WhatsApp communication channels, by automatic or partially automatic means.

3. Purposes of Using Personal Data

The collected personal data are processed for the following purposes:

  • Receiving and managing reservation and service requests
  • Providing travel, transfer, tour, and organization services
  • Communicating with customers
  • Carrying out payment and financial transactions
  • Fulfilling legal obligations
  • Improving service quality and enhancing user experience

4. Sharing of Personal Data

Your personal data may be shared with the following individuals and organizations in line with the purposes stated above:

  • Hotels, airlines, transfer companies, and other service providers
  • Payment infrastructure providers (credit card and online payment systems)
  • Google (services such as Analytics, Maps, Ads)
  • Authorized public institutions and organizations (in case of legal obligation)
  • Server (hosting) and technical infrastructure service providers

5. Payment Security

Credit card and payment information are never stored by Ance Tour & MICE and are processed securely directly through the relevant payment infrastructure providers.

6. Cookies

Cookies are used on our website to improve user experience, analyze site traffic, and develop our services. Detailed information regarding the use and management of cookies is available on our Cookie Policy page.

7. Retention Period of Personal Data

Your personal data are stored for the periods stipulated in the relevant legislation or for as long as required by the purpose of processing, and upon expiration of this period, they are deleted, destroyed, or anonymized.

8. Data Security

Ance Tour & MICE takes technical and administrative security measures to ensure the confidentiality and security of personal data and implements necessary precautions against risks such as unauthorized access, loss, and misuse.

9. Third-Party Links

Our website may contain links directing to third-party websites. Ance Tour & MICE is not responsible for the privacy practices of these websites.

10. Policy Updates

This Privacy Policy may be updated in line with changes in legislation and our services. The current policy is always published on our website.

11. Contact

For any questions or requests regarding the Privacy Policy and your personal data, you may contact us:

ANCE TOUR TURIZM VE TIC. LTD. STI
Tahılpazarı Mah. 473. Sok No:8/204
Muratpaşa / Antalya – Turkey
Email: info@ancetour.com