Distance Sales Agreement

This Distance Sales Agreement (“Agreement”) is concluded electronically between ANCE TOUR TURİZM VE TİCARET LTD. ŞTİ. (“Seller”) and the individual or entity purchasing the service (“Buyer”), upon the Buyer’s approval through the Seller’s website.

1. Parties

Seller: ANCE TOUR TURİZM VE TİCARET LTD. ŞTİ.
Address: Tahılpazarı Mah. 473. Sok No:8/204, Muratpaşa / Antalya, Türkiye
E-mail: info@ancetour.com

Buyer: The person or entity making the payment using the name/title and contact details declared on the payment page.

2. Subject

This Agreement regulates the rights and obligations of the parties regarding the distance sale of tourism-related services provided by the Seller, including but not limited to tourism, transfer, VIP transfer, tours, organizations, consultancy, and similar services, as well as the related payment transactions.

3. Service Information

The scope, details, dates and/or price of the service are determined based on correspondence with the Buyer, offers, reservation/organization details, and the information stated on the payment page. The Buyer acknowledges that they have reviewed and understood the essential information regarding the service prior to making the payment.

4. Price and Payment

The Buyer pays the amount specified on the payment page using the selected payment method. Card details are not stored by the Seller; all payment transactions are carried out securely via the payment service provider.

5. Cancellation, Withdrawal, and Refund Policy

The Buyer agrees that all payments made under this Agreement—regardless of whether they are collected as service fees, deposits, advance payments, reservation fees, or under any other name— are non-refundable.

  • Payments made by the Buyer are non-refundable under any circumstances.
  • Cancellation, date change requests, or withdrawal by the Buyer do not give rise to any refund rights.
  • The Buyer agrees not to request any refund, reduction, or waiver of penalties from the Seller.

6. Buyer’s Obligations

The Buyer declares that all information provided on the payment page is accurate, that all communications and approvals regarding the service belong to them, and that they have full authority to perform the payment transaction.

7. Personal Data Protection

The Buyer’s personal data shall be processed in accordance with applicable data protection laws. The Personal Data Protection Information Notice is available at: https://ancetour.com/kvkk/

8. Governing Law and Jurisdiction

This Agreement shall be governed by the laws of the Republic of Türkiye. In the event of any dispute, the courts and enforcement offices of Antalya (Central) shall have jurisdiction.

9. Effectiveness

By approving the statement “I have read and accept the Distance Sales Agreement” on the payment page, the Buyer shall be deemed to have accepted the terms of this Agreement. The Agreement enters into force at the moment of approval.